Cookies facilitate the provision of our services. By using our services, you agree to our use of necessary cookies. You can refuse the use of optional cookies or only allow certain cookies. You can find further information in our privacy policy.

  • Logo eGo Saarland

Accessibility statement

To which website does this accessibility statement apply?

This accessibility statement applies to the website published at service.saarland.de (Serviceportal Saarland).

The Ministry of Economic Affairs, Innovation, Digitalisation and Energy is committed to ensuring that the service portal is accessible in accordance with the provisions of the Act on the Equality of Persons with Disabilities (BGG) and the Accessible Information Technology Ordinance (BITV 2.0).

How accessible is the service?

The Serviceportal Saarland is accessible in accordance with the Ordinance on the Provision of Accessible Information Technology under the Disability Equality Act (BITV 2.0). The relevant certification was issued by an independent testing body on 7 December 2024.

BIK - BITV-konform (geprüfte Seiten), zum Prüfbericht

Content that is not accessible

BITV 2.0 primarily checks the technical accessibility of a website. Due to the ongoing development of our website, we would like to point out that there are currently still some content-related barriers. These include:

  • The provision of explanations in plain language and sign language in accordance with BITV 2.0 §4

We are working to further improve the accessibility of our website, but we ask for your patience.

When was this accessibility statement created?

This statement was created on 6 January 2025 and updated on 5 May 2026.

Feedback and contact details

Have you noticed any other shortcomings in the accessibility of content on service.saarland.de? Then you are welcome to contact us. Please use the contact form provided.

Arbitration

If you are not satisfied with the answers you receive from the above contact option, you can apply to the conciliation body set up at the Saarland Ministry of Social Affairs, Health, Women and Family for the initiation of conciliation proceedings in accordance with the Saarland Disability Equality Act (SBGG).
The arbitration board in accordance with § 12e SBGG has the task of settling disputes between people with disabilities and public bodies in the Saarland on the subject of accessibility in IT. The arbitration procedure is free of charge. No legal assistance is required.

You can contact the conciliation body directly at
Phone: +49 681 501-3343
E-mail: inklusion@soziales.saarland.de

Enforcement procedure

In the event of unsatisfactory answers from the above-mentioned contact option, a conciliation procedure can be used. Further information on this can be found on the website of the Ministry of Social Affairs, Health, Women and Family under Disability Policy or by telephone/email from the Social Policy, Inclusion and Participation in Working Life Department.

The Saarland Digital Accessibility Monitoring Office has the function of periodically monitoring and reviewing the accessibility of selected websites and mobile applications of public bodies in Saarland in accordance with EU Directive 2016/2102.

In 2020, Saarland commissioned the UN Convention on the Rights of Persons with Disabilities Monitoring Body of the German Institute for Human Rights to take on this function as an independent monitoring body for the federal state:

Digital Accessibility Monitoring Center Saarland